Users claim iPhoneX 'freezes' in cold weather


Apple customers are feeling out in the cold when it comes to the new iPhoneX and weather conditions.

>> Read more trending news

The software company acknowledged that the screen of the iPhoneX becomes unresponsive when it is taken outdoors in cold weather and plans to fix the issue in a future software update, according to Loop Insight.

Phone users complained on a Reddit thread that the iPhone X's screen becomes unresponsive outside in the cold. When they come back inside where it's warmer, the iPhone X goes back to operating normally. Not all iPhone X owners have experienced the problem, but according to the posts on Reddit, a sizable portion are able to replicate the issue.

In a statement to Loop Insight, Apple said that it's “aware of instances where the iPhone X screen will become temporarily unresponsive to touch after a rapid change to a cold environment.”

In a support page entry, Apple said that it recommends using the iPhoneX in temperatures between 32 and 95 degrees, Fox News reported.

Apple did not announce a time frame for the software update for the iPhoneX, Fox News reported.


Reader Comments ...


Next Up in Local

Texas high court says Xerox can’t blame dentists in Medicaid fraud case
Texas high court says Xerox can’t blame dentists in Medicaid fraud case

The Texas Supreme Court on Friday ruled that Xerox alone is on the hook for a reported more than $2 billion-worth of fraudulent Medicaid losses and damages that Texas is seeking to recover. The company, since renamed Conduent Business Services, had sought to share blame with dentists and orthodontists who performed the procedures. The finding represents...
‘I don’t care, do you’: San Antonio missions vandalized with viral phrase
‘I don’t care, do you’: San Antonio missions vandalized with viral phrase

Graffiti on two missions in San Antonio was discovered Friday morning, according to Fox 29 San Antonio. On a wooden gate outside Mission San Jose were the words “I don’t care, do you,” the station reported. “A few miles away, similar graffiti was found on the walls of Mission San Juan,” according to Fox 29. The graffiti...
Community news: New playgrounds opening Saturday in Manor park

TRAVIS COUNTY MANOR New playgrounds opening Travis County Parks will host a grand opening event from 10 a.m. to noon Saturday at East Metropolitan Park, 18706 Blake Manor Road. The ribbon-cutting ceremony will celebrate the opening of four playgrounds in different areas throughout the park, ranging in different levels of ability for children ages 2-12...
Texas high court says Xerox can’t blame dentists in Medicaid fraud case
Texas high court says Xerox can’t blame dentists in Medicaid fraud case

12:30 p.m.: This story has been updated throughout The Texas Supreme Court on Friday ruled that Xerox alone is on the hook for a reported more than $2 billion-worth of fraudulent Medicaid losses and damages that Texas is seeking to recover. The company, since renamed Conduent Business Services, had sought to share blame with dentists and orthodontists...
GIVING CITY: Charitable giving reaches $1.1 billion a day
GIVING CITY: Charitable giving reaches $1.1 billion a day

For the first time, charitable giving in the United States last year exceeded $400 billion a year, an average of more than $1.1 billion donated a day, and an increase of 5.2 percent over 2016. But according to the annual Giving USA report, which estimates all giving to charitable groups across the country, the biggest increase in donations was driven...
More Stories