One of the largest hotel operators in the world is cautioning guests that malware was used at many franchised locations to obtain credit card information.
InterContinental Hotel Group says it believes the malware may have harvested names, credit card numbers, expiration dates and verification codes between Sept. 29 and Dec. 29.
The chain said it was already in the process of implementing enhanced security measures for handling credit cards at the time the incident occurred. Those efforts continue.
Several of the affected hotels are in Central Texas, including:
- Holiday Inn Express Austin Airport, 7601 E. Ben White Blvd., Austin
- Holiday Inn Express Austin North Central, 8500 N. Interstate 35, Austin
- Holiday Inn Express Austin Northwest-Four Points, 8300 N. RM 620, Austin
- Staybridge Suites Austin Northwest, 13087 N. U.S. 183, Austin
- Holiday Inn Express Bastrop, 491 Agnes St., Bastrop
- Candlewood Suites Austin North-Cedar Park, 1100 Cottonwood Creek Trail, Cedar Park
- Holiday Inn Express Fredericksburg, 500 S. Washington, Fredericksburg
- Holiday Inn Express Georgetown, 431 N. I-35, Georgetown
- Candlewood Suites Georgetown, 451 N. I-35, Georgetown
- Candlewood Suites New Braunfels, 1471 N. I-35, New Braunfels
- Staybridge Suites Austin-Round Rock, 520 S. I-35, Round Rock
- Holiday Inn Express Austin Southwest-Sunset Valley, 4892 W. U.S. 290, Sunset Valley
- Candlewood Suites Temple-Medical Center Area, 1850 Scott Blvd., Temple
InterContinental Hotel Group says it has set up a hotline for guests with questions. Call (800) 290-9989 weekdays from 7 a.m. to 7 p.m. The company also suggests contacting the various credit bureaus to put a security freeze on cards that might have been compromised.