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In the air, that uneasy feeling of us vs. them

When a passenger was forcibly removed from his seat aboard an April 9 United Airlines flight to Louisville, Kentucky, before it left the gate in Chicago, the video taken by onlookers seemed to capture the mood in the air: Us vs. Them.  “There’s a lot of blame to go around, not the least of which is the overall culture of aviation where...
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At the International Travel Goods Show, held this month in Las Vegas, I saw the future of travel. We will always know the whereabouts of our checked luggage. We will sleep as comfortably on planes as kittens in a basket. And we will never again experience the horror of watching our gadgets power down with no outlets in sight.  Fortunately, we...
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When United Airlines dragged a screaming man from his seat recently, bloodying him in the process, it caused a justifiable uproar. The resulting outrage is spurring a cry for additional fliers’ protections. When passengers aboard a small plane in Rochester, Minn., were held hostage for five-plus hours overnight in 2009, the incident and similar...
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