Users claim iPhoneX 'freezes' in cold weather


Apple customers are feeling out in the cold when it comes to the new iPhoneX and weather conditions.

>> Read more trending news

The software company acknowledged that the screen of the iPhoneX becomes unresponsive when it is taken outdoors in cold weather and plans to fix the issue in a future software update, according to Loop Insight.

Phone users complained on a Reddit thread that the iPhone X's screen becomes unresponsive outside in the cold. When they come back inside where it's warmer, the iPhone X goes back to operating normally. Not all iPhone X owners have experienced the problem, but according to the posts on Reddit, a sizable portion are able to replicate the issue.

In a statement to Loop Insight, Apple said that it's “aware of instances where the iPhone X screen will become temporarily unresponsive to touch after a rapid change to a cold environment.”

In a support page entry, Apple said that it recommends using the iPhoneX in temperatures between 32 and 95 degrees, Fox News reported.

Apple did not announce a time frame for the software update for the iPhoneX, Fox News reported.


Reader Comments ...


Next Up in Local

Hutto EDC member resigned, saying city manager behaved inappropriately
Hutto EDC member resigned, saying city manager behaved inappropriately

A Hutto Economic Development Corporation board member submitted a resignation letter this month that said the city manager had acted inappropriately in rebuking the group’s executive director, who disagreed with him during a meeting. “I believe that people need to be treated with respect and fairness. The happenings at the last EDC meeting...
Lawsuit: Taylor facility forces detainees to work for little or no pay
Lawsuit: Taylor facility forces detainees to work for little or no pay

A class-action lawsuit filed in federal court Thursday argues that a company that manages immigrant detention centers — including the T. Don Hutto Center in Taylor — is violating the federal Trafficking Victims and Protection Act by forcing labor on those in the center. Martha Gonzalez — a Harris County resident who was formerly detained...
Six months after Hurricane Harvey, is Port Aransas ready for visitors?
Six months after Hurricane Harvey, is Port Aransas ready for visitors?

Wide-eyed children can hardly believe their luck as they enter Winton’s Island Candy, some smudging the glass as they peer into fudge-filled cases while others eagerly pile gummi worms and saltwater taffy into paper bags. But on the door at Winton’s, which has been a Port Aransas staple since 1995, a thigh-high waterline offers a somber...
Austin Answered: Who has the 737 area code, and can you still get 512?
Austin Answered: Who has the 737 area code, and can you still get 512?

There are two kinds of Austinites: Those with 512 phone numbers … and those without. Since its introduction in 2013, the 737 area code in Central Texas has become a blatant social marker distinguishing recent transplants from longtime residents. Seeking to blend in with the locals, newcomers or people switching numbers may have asked for a 512...
Police seeking identity of man hit by train in New Braunfels on Friday
Police seeking identity of man hit by train in New Braunfels on Friday

New Braunfels police are trying to identify a man who was critically injured after being hit by a train on Friday morning. First responders were called to the 500 block of North Hidalgo Avenue around 2:45 a.m. after receiving reports of a crash involving a train and a pedestrian. Authorities arrived and found a man in his 40s suffering from life-threatening...
More Stories