Users claim iPhoneX 'freezes' in cold weather


Apple customers are feeling out in the cold when it comes to the new iPhoneX and weather conditions.

>> Read more trending news

The software company acknowledged that the screen of the iPhoneX becomes unresponsive when it is taken outdoors in cold weather and plans to fix the issue in a future software update, according to Loop Insight.

Phone users complained on a Reddit thread that the iPhone X's screen becomes unresponsive outside in the cold. When they come back inside where it's warmer, the iPhone X goes back to operating normally. Not all iPhone X owners have experienced the problem, but according to the posts on Reddit, a sizable portion are able to replicate the issue.

In a statement to Loop Insight, Apple said that it's “aware of instances where the iPhone X screen will become temporarily unresponsive to touch after a rapid change to a cold environment.”

In a support page entry, Apple said that it recommends using the iPhoneX in temperatures between 32 and 95 degrees, Fox News reported.

Apple did not announce a time frame for the software update for the iPhoneX, Fox News reported.


Reader Comments ...


Next Up in Local

State trooper who took photo with Snoop Dogg sues DPS officials again
State trooper who took photo with Snoop Dogg sues DPS officials again

A state trooper is suing 18 different Department of Public Safety officials a second time, alleging that they retaliated against him after he sued them the first time and that documents about him were tampered with. Trooper Billy Spears was reprimanded in the spring of 2015 for taking a photo with rapper Snoop Dogg. Spears was...
Police detain two after East Austin burglary reported 
Police detain two after East Austin burglary reported 

Officers have detained two people after a burglary was reported in East Austin, police said. The incident was reported in the 4700 block of Ribbecke Avenue. Officers formed a perimeter around the area before ultimately detaining two people, police said. The investigation is still ongoing, police said.
Man accused of abandoning 6-year-old son in Georgetown hotel room
Man accused of abandoning 6-year-old son in Georgetown hotel room

A man is accused of leaving his 6-year-old son alone in a Georgetown hotel room and not returning, an arrest affidavit said. Gregory Flores, 45, of Georgetown was charged with abandoning or endangering a child, a state jail felony punishable by up to two years in jail. An employee of the Days Inn at 333 North Interstate 35 in Georgetown told police...
H-E-B’s annual Feast of Sharing serves food, fun for free
H-E-B’s annual Feast of Sharing serves food, fun for free

People — some to serve, some to be served — poured into the Palmer Events Center on Tuesday afternoon for H-E-B’s annual Feast of Sharing. Diners were greeted by smiling volunteers and the smells of a Thanksgiving meal, as well as H-E-B’s mascot, H‑E‑Buddy, a giant grocery bag that gave high-fives and hugs to families...
Police: Woman sexually assaulted and thrown out of car in Round Rock
Police: Woman sexually assaulted and thrown out of car in Round Rock

A man accused of sexually assaulting a woman he met at a Round Rock bar was arrested last weekend, nearly two years after the crime was first reported to police. Roy Thomas Walters, 37, of Hutto is charged with sexual assault, a second-degree felony punishable by up to 20 years in prison. Nick Olivier, a spokesman for the Round Rock police, said the...
More Stories