The political and bureaucratic factors that crippled the roll-out of the federal health care marketplace earlier this month are commonplace in government technology projects, but don’t have to be, local experts say.
“There are a lot of projects like this that are designed by committee, and computers don’t really like committees,” said John Miri, a former executive with Texas’ Department of Information Resources who is now a consultant with many public sector clients. “When physics comes up against politics, physics wins.”
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