The storms that struck overnight Wednesday left parts of Central Texas with significant flood damage, and by Thursday insurance agents were already fielding calls from homeowners.
As of Thursday afternoon, State Farm, the state’s largest insurer, had received more than 45 homeowner claims and more than 84 auto claims from Travis, Hays, Williamson, and Bastrop counties, concentrated around Austin.
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If you have damage
* Promptly report the claim to your insurance company.
* If possible, make temporary repairs, such as putting tarps or plastic sheeting over roofs and boarding up broken windows.
* Remove soggy items to prevent mold growth in your house.
* Take photos and video of damage.
* Make a list of damaged property, including descriptions and age of the items.
* Save receipts from temporary repairs and cleanup efforts.
* If you need to leave your home, make sure your insurer knows how to reach you.
* Require repair contractors to provide proof that they’re licensed and insured. Check them out with the Better Business Bureau (austin.bbb.org).
* Get descriptions of repair work and cost estimates in writing. Never pay for repairs in advance.
* Get your insurance company’s approval before major repairs.
Source: State Farm, Better Business Bureau