Austin has started canceling the discounts that more than 2,500 low-income households receive on their monthly water and electric bills, despite well-publicized plans to beef up aid to struggling families.
Since October, more than 1,000 households have lost those benefits, at least $40 a month. An additional 1,500 or so are expected to lose the aid by Oct. 1, according to Austin Energy estimates. Those customers earn less than the federal poverty line, which is $11,490 for an individual and $23,550 for a family of four.
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