You have reached your limit of free articles this month.

Enjoy unlimited access to myStatesman.com

Starting at just 99¢ for 8 weeks.

GREAT REASONS TO SUBSCRIBE TODAY!

  • IN-DEPTH REPORTING
  • INTERACTIVE STORYTELLING
  • NEW TOPICS & COVERAGE
  • ePAPER
X

You have read of premium articles.

Get unlimited access to all of our breaking news, in-depth coverage and bonus content- exclusively for subscribers. Starting at just 99¢ for 8 weeks

X

Welcome to myStatesman.com

This subscriber-only site gives you exclusive access to breaking news, in-depth coverage, exclusive interactives and bonus content.

You can read free articles of your choice a month that are only available on myStatesman.com.

Communication, collaboration drive BP3 Global’s workforce


Lots of businesses run well because they have good processes. They have developed a series of steps that employees should take to get various jobs done consistently and correctly, over and over again.

Businesses with good processes tend to run more smoothly.

Austin’s BP3 Global Inc. has built its company on business process management. It employs a group of consultants who work with customers to discover and refine the processes that work best for them. And it develops software to smoothly ensure those steps are followed so businesses run right.

And BP3 prides itself on running its own business right.

The company is one of the “Notable Newcomers” in this year’s American-Statesman’s Top Workplaces project.

BP3’s employees praise the company for its flexibility, for its open communications and transparency, and for the spirit of collaboration that shows up every day.

“Our culture permeates the entire company and it guides everything from the way we treat each other to the way we treat our customers,” said David Bailie, an engineering manager who runs the company’s software development operation. “Everyone wants to make our customers successful. If there are problems, we are all willing to jump in and do what is needed to make the customer successful. One of our guiding principles is: Do the right thing for our customers.”

The nine-year-old company says it has more experience deploying business process management solutions than any other. It works with financial institutions, energy companies and many others.

Bailie says BP3 gets lots of repeat customers because they prize the responsive service and support it delivers.

Some customers buy both consulting and software from the company. Others buy just the software.

One Danish brewery is an avid customer in part because it can get a rapid response when it asks for tweaks in BP3’s software products in order to assist its business.

Because BP3’s business is global, it has a consulting workforce that is international. Most everyone in the company gathers in Austin once a year for BPM (business process management) Camp, which has grown to include interested customers as well as employees.

Carmen Galicia came to the company four years ago as a consultant, but recently moved to the software development team.

“I like the fact that they care about what you would like to do and the career path you would like to follow,” she said. “They ask you and they listen to you.”

Mark Van Aken, also a software developer, asked for a received a transfer to a different kind of software work because he found it more interesting.

“It is a smaller company and that allows you to do more things,” he said. “At a bigger company you kind of feel like a cog in a machine. At BP3, there are multiple products and a real team spirit and you feel like you are a part of something. That is important to me.

Bailie has worked for several tech companies since graduating from college 25 years ago.

“I have worked for eight or 10 companies over my career. This is the best place I have worked for thus far.”


Reader Comments ...


Next Up in Business

Elon Musk launches effort to interface human brain and computers
Elon Musk launches effort to interface human brain and computers

  Entrepreneur Elon Musk is the man behind the car company Tesla, the inventor of PayPal and the genius behind Space X, Hyperloop and even more. Now the billionaire inventor has launched a company called Neuralink to figure out how to connect the brain and computers, the Wall Street Journal reported. The idea is to create tiny devices, like electrodes...
Business Digest: Seton gets workforce development grant

JOB TRAINING Seton gets workforce development grant The Seton Healthcare Family on Tuesday announced it will receive a $730,000 grant from JP Morgan Chase to fund new workforce development efforts. The grant, earmarked primarily for initiatives at the Dell Seton Medical Center at the University of Texas, will help train workers for “high demand...
Austin public stations ‘very concerned’ about proposed funding cuts
Austin public stations ‘very concerned’ about proposed funding cuts

A budget proposal from President Donald Trump to “zero out” federal funding for the Corporation for Public Broadcasting could result in budget cuts for Central Texas public radio and TV stations. The combined hit for Austin’s PBS affiliate KLRU-TV, NPR affiliate KUT-FM and sister station KUTX-FM, and classical music station KMFA-FM...
Coupon scam: ALDI warns customers of fake offers on Facebook
Coupon scam: ALDI warns customers of fake offers on Facebook

Fake coupons for low-cost grocery store ALDI have been making the rounds again on Facebook and could give computers viruses. WSYR reported that Facebook user Melissa Sheriff noticed a post that claimed to offer a $100 off coupon at ALDI stores, and it seemed too good to be true. "Next thing I know everyone is sharing it," Sheriff said...
Texas service-sector activity accelerates, but concerns persist
Texas service-sector activity accelerates, but concerns persist

A jump in retail sales helped boost the pace of Texas service-sector growth in March, but political uncertainties and sluggish demand in some parts of the state left managers with less optimistic business outlooks, according to a monthly report from the Federal Reserve Bank of Dallas. The state revenue index, a key measure of activity among private...
More Stories